References

Release Notes

• FY22 Q3

FAQs

• How do I assign lists to reps?
• How do sort the CSV data?
• Can I assign lists to my reps?
• Can I use AutoReach this if I don’t have Salesforce?
• Does AutoReach work for pooled teams (1 to many lists) or only individual rep lists (1:1)?
• Does AutoReach work with voicemail drop and local presence?

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Definitions

• API
• Blended Dialing
• Call Curfews
• Custom CSV headers
• Disposition Based Triggers
• DNC management

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